4 lessons

How AI Responds to You, and What to Watch Out For

A client call is in an hour, and a teammate just pasted an AI-written project recap that sounds perfect but might be wrong in subtle ways.
The Five Building Blocks of a Great Prompt

A partner team is about to start work with the wrong assumptions, and you have one chance to rewrite the AI request so the handoff comes back usable.
Prompting in the Sweet Spot: No Vagueness, No Overload

A partner team is waiting on your instructions, but your AI-generated handoff note is so vague they might build the wrong thing by tomorrow.
The Four "Output Toning" Dials

A partner team is about to publish your product FAQ, but their draft sounds confident and polished while quietly missing the mark.

2

4 lessons

Zero-Shot and Few-Shot Prompting

A spike in support tickets is coming in fast, and the product lead needs a clean, consistent read on customer sentiment in the next hour.
Hire a Persona

A teammate pulls you aside before lunch and asks for help making a savings plan that actually fits their real life.
Make It Think: Chain of Thought and Step-Back

A partner team is waiting on your answer, but the bug report is messy and everyone has a different theory about what is actually broken.
Keep It Clean: Structure and the Four Contaminants

Tomorrow’s release depends on a clean handoff. You're using AI to draft the notes, but your prompt produces drastically different handoff notes and steps every time you run it.

3

4 lessons

Why AI Invents Things, and How to Ground It

In 30 minutes you are joining a vendor kickoff call, and your team is about to reuse an AI-written summary that might be quietly inventing details.
Make It Check Its Own Work: Chain of Verification

In 30 minutes, your leadership huddle needs a clean, trustworthy recommendation for a new tool, but the AI summary you generated has a few claims that feel too confident.
Be Your Own Editor: Self-Critique and Self-Consistency

Five minutes before a cross-team demo, a last-minute status update lands in chat and it sounds confident but slightly wrong.
Break It Down, and Where Checking Goes Wrong

A partner team is about to follow an AI-written runbook to fix a live issue, and you have minutes to make sure the steps are actually safe and checkable.

4

5 lessons

Prompt Chaining: From Simple Outputs to Pipelines!

A cross-team dashboard review is in 45 minutes, and the numbers in your deck do not match the numbers in the dashboard.
Meta-prompting: Let the AI Write/Improve Your Prompts

You're trying to generate an AI image for a game you're developing, but AI keeps giving you a dull image that isn't even relevant!
Prompt-layering: Stack and Save

A partner team pings you again with the same confusion, and you realize your instructions are not reusable enough to survive a busy week.
Work Like a Pro and Stay Safe

In 30 minutes, you need a clean, confident update for the ops review, but your AI chat has drifted into a messy tangle of half-answers and contradictions.
Your Hero's Checklist

You learned many helpful prompting techniques, but it's starting to feel overwhelming!

5

Practice activities to help you prepare for the course test

3 lessons

Prompt Like a Hero!

Course outline